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Five essential steps to building a thriving EV installation business

The EV market is accelerating. According to the International Energy Agency (IEA), in the first quarter of 2024, global electric car sales surged by approximately 25% compared to the same period in 2023. In the UK alone, the electric vehicle market is on track to generate £26.8 billion in revenue by year-end. With numbers like these, there’s never been a better time to build a successful EV installation business.

But thriving in this competitive space requires a smart, solid strategy. By following our five essential steps and staying consistent, you’ll be well on your way to standing out and capturing your share of this soaring market.

Step #1: Invest in quality chargers

To build a successful EV installation business, investing in reliable, high-quality chargers from trusted manufacturers is a must. Sure, cheap, un-tested chargers can save you money upfront, but they can also lead to a host of issues. These can include higher return rates, increased customer complaints and damage to your reputation.

 Truth is, customers expect their EV chargers to be durable, safe and simple to use. So any unexpected maintenance won’t just reflect badly on the brand, it’ll also take the sheen off your credibility as a seller. By choosing quality products instead, you demonstrate a commitment to excellence—and to your customers.

 Additionally, high-quality chargers often come with longer warranties and better manufacturer support. This helps you build yet more trust and credibility with your clients.

Step #2: Prioritise fast delivery & installs

Speed and reliability are key differentiators in the EV installation industry. With demand for EV chargers growing rapidly, customers want quick turnarounds with minimal disruption to their lives. Considering this, make sure you have adequate stock on hand and offer next-day delivery options whenever possible. This not only speeds up the installation process but also shows customers that you are a dependable partner who values their time. 

Step #3: Be smart about pricing

It’s important to strike the right balance between affordability and quality. While it may be tempting to cut costs to underbid competitors, sacrificing quality can hurt your business in the long run. Instead, look to sell robust and rigorously-tested EV chargers that provide good value while helping to protect your profit margins.

Also, customers want to feel they are getting high-quality products without overspending. So consider incorporating features typical of more expensive models, such as smart charging capabilities or advanced safety features.

By developing a pricing strategy that emphasises value rather than just cost-cutting, you can protect your profit margins while still attracting a loyal, satisfied customer base.

Step #4: Make software a solution

Software is a vital part of how future-ready customers interact with their smart chargers. Since cost, convenience and environmental impact are key factors influencing all EV-related purchasing decisions, offering apps that make it easy for users to monitor energy consumption, schedule off-peak charging, and track cost and carbon footprints can add significant value to your products.

Also, ensure that your software solutions come with excellent customer support. This not only builds confidence in your products but also sets your business apart as one that genuinely puts customer satisfaction first.

Step #5: Build strong industry partnerships

Finally, establishing strategic partnerships with reputable, trusted brands can open doors to new opportunities and drive growth in the competitive EV installation market. Partnering with the right brands can provide more than just credibility; they can also offer expert training to ensure your team is equipped to handle installations efficiently. Furthermore, strong partnerships often come with additional marketing support, enhancing your business’s visibility.

Decide what you want in an industry partnership, and seek out companies that align with those goals. By collaborating with trustworthy industry players, you’ll gain valuable resources and insights, making it easier to scale your business without facing challenges alone.

If you’d like to discuss a partnership with Powerverse, feel free to check out the Partner’s page on our website.  Let’s grow your business together.

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Lauren Forster

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