Yes. You will be able to access and manage your charger on each device. You'll need to use the same login details on each device.

The UK Smart Charging regulations require us to add a random delay to the start of any charging session. This includes any charging sessions you've scheduled in the app, even at off-peak times. This is to ensure that demand on the grid is balanced and hence the grid remains stable all day. You can override the delay by pressing the [Play] button in the app.

Yes. You can prevent unauthorised use of your charger by toggling Charger protection to ‘ON’ in the Powerverse app. Once enabled, you will be prompted to authenticate yourself with the Powerverse app. Alternatively, you can authorise and start your charge by tapping your RFID card on the 'V' logo of the charge (included with the charger), each time you connect your EV.

If your Powerverse charger loses WiFi connection during a charging session, it will revert to Instant Charge mode, and charge your vehicle at full power until the session is complete or terminated. The charger will continue to try and reconnect to your WiFi, and when it has, you will see the session on your Powerverse app.

For customers on the “Octopus Go” tariff, you can use the Powerverse app to manually input the per kWh price information by timeband, before setting the schedule for the times you want to charge. The Powerverse app is not currently integrated with Octopus Energy’s “Octopus Go”, “Agile Octopus” or "Intelligent Octopus" time-of-use tariffs.